Alas Artistry LLC ("Alas Artistry," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://alasartistry.co (the "Site"), use our services, or purchase our memorial tribute products.
We understand that our services deal with deeply personal and sensitive content related to grief, loss, and remembrance. We treat all information you provide with the utmost care, respect, and confidentiality.
By using our Site or Services, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our Site or Services.
We collect information that you provide directly to us, information we collect automatically, and information from third-party sources.
Account Information: When you create an account, contribute as a Founding Partner, or place an order, we collect:
Memorial Tribute Content ("User Content"): When you create a memorial tribute, you may upload:
Communications: When you contact us, we collect:
Founding Partner Information: When you become a Founding Partner, we collect:
When you visit our Site, we automatically collect:
Device and Usage Information:
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior. See Section 7 for more details.
We may receive information from:
We respect your privacy and do not sell, rent, or trade your personal information. We share your information only in the following limited circumstances:
We share information with trusted third-party service providers who assist us in operating our business:
All service providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may share your information with third parties when you explicitly consent to such sharing, such as sharing memorial tribute access with family members you designate, or publicly acknowledging Founding Partners (only if you opt-in).
We may disclose your information if required to do so by law or in response to valid legal process (subpoenas, court orders, warrants), requests from government authorities, situations involving potential threats to safety or security, or protection of our legal rights.
If Alas Artistry is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
We may share aggregated or de-identified information that cannot reasonably be used to identify you, such as statistical data about website usage, general demographic information, and trends in memorial tribute creation.
You retain all ownership rights to the User Content you upload (photos, videos, audio, written memories). By uploading User Content, you grant us only the limited license necessary to provide our Services as described in our Terms of Service.
You Control Access:
We Do Not:
We understand that User Content may include images and recordings of deceased loved ones, personal and family memories, and emotional and sensitive information. We treat all User Content with the highest level of care, respect, and confidentiality.
No system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials, using strong unique passwords, and notifying us immediately of any unauthorized access.
Cookies are small text files stored on your device that help websites remember information about your visit.
Some third-party services we use may set their own cookies, including payment processors (Stripe, Give Butter), analytics providers, and social media platforms.
Most browsers allow you to view and delete cookies, block all cookies, block third-party cookies, and receive warnings before cookies are stored. Note that disabling cookies may impact your ability to use certain features of our Site.
Some browsers have "Do Not Track" features. We currently do not respond to Do Not Track signals.
We will send you transactional emails related to your account and orders (order confirmations, shipping notifications, account updates, hosting renewal reminders, password resets). You cannot opt-out of transactional emails as they contain important information about your account and services.
If you opt-in to receive marketing communications, we may send newsletters, information about new products and features, Founding Partner updates, and educational content about grief and remembrance.
You can opt-out at any time by clicking the "unsubscribe" link in any marketing email, updating your email preferences in your account settings, or contacting us at support@alasartistry.co.
Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children.
Memorials for Deceased Children: Memorial tributes may be created to honor deceased children. In these cases, the adult creating the tribute is responsible for all content, and we do not collect personal information from children.
If we learn we have collected personal information from a child under 18, we will delete that information promptly. If you believe we have collected information from a child, please contact us immediately at support@alasartistry.co.
Depending on your location, you may have certain rights regarding your personal information:
You have the right to access the personal information we hold about you, request a copy in a portable format, and review and download your User Content. To exercise: support@alasartistry.co
You have the right to correct inaccurate or incomplete personal information and update your account information at any time. To exercise: log into your account or contact support@alasartistry.co
You have the right to request deletion of your personal information, subject to certain exceptions. Note that deleting your account will also delete your memorial tributes and User Content, and we will provide you an opportunity to download your content before deletion. To exercise: support@alasartistry.co
You may have the right to object to certain uses of your personal information or restrict processing. To exercise: support@alasartistry.co
Where we process your information based on consent, you have the right to withdraw that consent at any time.
If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with a data protection authority in your jurisdiction.
Alas Artistry is based in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to the transfer of your information to the United States and processing in accordance with this Privacy Policy.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
You have the right to request categories of personal information we collect, categories of sources, our business purposes for collecting information, categories of third parties with whom we share information, and specific pieces of personal information we hold about you.
You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
We do not sell your personal information. We have not sold personal information in the past 12 months.
You have the right to not be discriminated against for exercising your CCPA rights.
We will verify your identity before processing your request.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the GDPR:
For GDPR-related inquiries: support@alasartistry.co. You also have the right to lodge a complaint with your local data protection authority.
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date, notify you via email, and post a notice on our Site. Your continued use of our Services after changes take effect constitutes acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within 30 days.
By using our Site or Services, you acknowledge that you have read this Privacy Policy, understand it, and agree to be bound by it.